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Cleaning Supplies: Common Problems & How to Fix Them

Published 2026-08-01 · Updated 2026-08-01

The Nest & Yard editorial team

Written and reviewed by our UK-based team of home improvement and gardening writers, who research specs, pricing and customer reviews before every recommendation. Reviewed and updated on 2026-08-01.

How we choose products

Our pick: the Fairy Original Washing Up Liquid, 500ml — the best Cleaning Supplies we tested, from £1.89.

Let’s face it – even the best cleaning supplies can sometimes fall short of their promise. If you’ve found yourself battling stubborn stains with Fairy Original Washing Up Liquid, struggling to get a truly clean oven using Oven Pride Oven Cleaner, or encountering a surface that just won't respond to Dettol Antibacterial Multi Surface Cleaning Spray, you’re not alone. This guide focuses on diagnosing and addressing these common issues through simple checks like concentration levels, nozzle blockages, correct application methods, and ensuring proper ventilation – remember, if the problem persists beyond these basic steps, it’s always best to consult a qualified professional.

See the full range in Cleaning Supplies.

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Fairy Original Washing Up Liquid, 500ml
Editor's Choice

#1 Pick

Fairy Original Washing Up Liquid, 500ml
Rated 4.8 out of 5 stars (12,400)

£1.89

Pros

  • Concentrated formula cuts through grease instantly with every drop
  • Widely stocked and cheap to top up whenever needed

Cons

  • Small 500ml bottle empties quickly in a busy household
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Pros

  • Degreases a whole oven interior and racks without heavy scrubbing
  • Includes a cleaning bag for racks and safety gloves in the kit

Cons

  • Needs a few hours dwell time for best results on heavily baked-on grease
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Dettol Antibacterial Multi Surface Cleaning Spray, 750ml
Best Value

#3 Pick

Dettol Antibacterial Multi Surface Cleaning Spray, 750ml
Rated 4.7 out of 5 stars (8,900)

£2.00

Pros

  • Kills 99.9% of bacteria including E. coli and salmonella
  • Bleach-free formula safe to use near food preparation areas

Cons

  • Distinctive Dettol scent lingers on soft surfaces nearby
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Elbow Grease All Purpose Degreaser, 500ml

#4 Pick

Elbow Grease All Purpose Degreaser, 500ml
Rated 4.6 out of 5 stars (8,900)

£2.30

Pros

  • Cuts through grease and oil on kitchen, bathroom and outdoor surfaces
  • Solvent-free formula also works on fabrics, carpets and plastics

Cons

  • Strong degreasing formula needs gloves for prolonged use
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FAQ

My cleaning appliance won’t turn on at all.+

First, check the power cord is securely plugged into both the appliance and the wall socket. Then, ensure the outlet is functioning correctly by testing it with another device – a lamp, for instance. If the appliance still doesn't switch on after these checks, consult the manufacturer’s instructions or contact their support team as there may be an internal electrical issue.

The cleaning solution isn't dispensing properly.+

Inspect the bottle for any blockages in the nozzle. Try gently tapping it to dislodge any dried residue that might be causing the obstruction. Also, check the fill level – sometimes a low level can disrupt the flow of liquid; refill if necessary.

My appliance is making an unusual grinding noise.+

A grinding noise often indicates a blockage within the unit’s mechanism. Carefully inspect the intake vents for any accumulated dirt, hair, or debris that could be causing the vibration and resulting sound. Ensure no small items have been sucked into the system.

The appliance isn't charging when plugged in.+

Verify that the charger itself is functioning correctly by testing it with another compatible device. Inspect the charging port on the appliance for any visible dirt or debris, and gently clean it with a dry cloth – avoid using excessive force. If neither the charger nor the port appear to be the issue, seek professional assistance.

The cleaning solution is leaking from the unit.+

Immediately unplug the appliance to prevent electrical hazards. Check all connections and seals for any signs of damage or looseness. Ensure the bottle cap is securely tightened, and inspect the bottle itself for cracks or imperfections which could be causing the leak.

The cleaning head isn’t rotating freely.+

Check that the rotating part is free from any accumulated dirt or grime. Gently clean the moving parts with a damp cloth, paying particular attention to any small openings or bearings. Avoid applying excessive force or using abrasive cleaners.

The appliance isn’t cleaning effectively – it's leaving streaks.+

Ensure you are using the correct amount of cleaning solution as specified by the manufacturer. Check that the nozzle is not blocked and dispensing the solution evenly. Also, consider whether the surface you're cleaning is appropriate for the appliance’s use.

The battery isn’t holding a charge.+

If your appliance uses batteries, check their age – old batteries will naturally hold less charge. Ensure they are correctly inserted and that the contacts are clean and free from corrosion. Consider replacing the batteries with new ones of the correct type.

The appliance is displaying an error message (if applicable).+

Refer to the appliance’s user manual for a list of error codes and their corresponding solutions. Note down the exact error code displayed, as this will help identify the problem more precisely. If you are unable to resolve the issue yourself, contact the manufacturer's support team.

The appliance won’t reset after a power cut.+

Try removing and reinserting the batteries (if applicable) or unplugging the appliance for 60 seconds before plugging it back in. Some appliances have a dedicated reset button – check your user manual to see if this applies to yours. If these steps fail, consult the manufacturer's instructions or seek professional advice.

In depth

Let’s address some frequently encountered issues with cleaning supplies. Many common problems stem from simple oversights rather than complex malfunctions, and often a methodical check of the basics can resolve them quickly. It's important to remember that cleaning appliances, particularly those utilising electricity or water, should be handled with care. If you observe any signs of damage, electrical faults, or gas leaks, cease operation immediately and consult a qualified professional for assessment and repair – safety is paramount.

One frequent concern is the unit failing to start or operate correctly. Initially, check the power source. Ensure the appliance is plugged securely into a functioning UK mains socket. Test the socket itself with another device known to work reliably – a lamp or phone charger, for example – to rule out a problem with your electrical circuit. If you're using a cordless cleaner, verify that the battery is correctly inserted and making good contact within its compartment. A loose connection can prevent power delivery. Inspect the charging cable for any visible damage such as frayed wires or broken connectors; even minor damage can disrupt the charging process. Attempting to force a connection could cause further harm, so if you suspect a cable issue, discontinue use and seek advice from a qualified electrician.

Another common problem is diminished performance – the appliance simply isn’t cleaning as effectively as it used to. This often relates to blockages within the system. Examine the nozzles, brush heads, or rotating components for any accumulated dirt, debris, or dried residue. These can significantly restrict fluid flow and reduce suction power. Use a soft brush or a dry cloth to gently remove any obstructions. Similarly, check any filters – many cleaning supplies utilise replaceable filters to trap dust and particles. A clogged filter dramatically reduces efficiency; replace it with a new one of the correct type as specified by the manufacturer’s instructions. If the appliance still feels weak after this initial inspection, it may indicate an internal component issue that requires specialist attention.

Unusual noises emanating from the cleaning device are another frequent cause for concern. A whirring, grinding, or rattling sound can signal a number of potential problems. Carefully listen to where the noise is originating; this could provide clues about the source. Check for any loose parts – sometimes a vibrating component simply needs securing with tape, although this should only be a temporary measure until professional help is obtained. Be particularly wary of loud grinding noises as these may indicate damage to internal gears or bearings and require an experienced technician to diagnose correctly. Never attempt to disassemble the appliance yourself, especially if it contains electrical components.

Leaks are understandably distressing, representing both a potential safety hazard and significant damage to your floors and furniture. Immediately switch off the appliance at its power source – unplug it from the wall socket. Examine the water tank (if applicable), pump mechanism, and any tubing or connectors for visible leaks. Ensure that all connections are tightened correctly; loose fittings can often be the cause of small drips. If you’ve checked the connections and identified no obvious issues but still observe a leak, discontinue use immediately – prolonged exposure to electrical components and water is dangerous. Contact a qualified plumber or appliance repair technician for assessment and repair.

Problems with charging, particularly slow or intermittent charging, can also be frustrating. Confirm that the charger itself is functioning correctly by testing it with other compatible devices. Ensure you are using the correct charging cable and power adapter – using an incorrect one can significantly reduce charging speed, or in some cases, damage the appliance. Check for any dust accumulation around the charging port on both the cleaner and the charger; a build-up of dirt can impede electrical contact. Avoid using abrasive cleaners to clean the port as this could cause further damage. If the charging process remains problematic after these checks, consult the manufacturer’s support channels or seek advice from a qualified electrician specialising in appliance repair.

Another area to investigate is the overall cleanliness of the appliance itself. Cleaning supplies accumulate dirt and grime over time, which can impact their performance. Regularly wipe down the exterior surfaces with a damp cloth – avoid using harsh chemicals that could damage the plastic housing. Pay particular attention to areas where dust tends to collect, such as around nozzles and brush heads. For stubborn stains, use a mild cleaning solution specifically designed for cleaning appliances; always follow the manufacturer’s instructions carefully.

If you continue to experience issues despite performing these basic checks, it's crucial to recognise when professional assistance is required. Cleaning supplies often contain complex mechanical and electrical components. Attempting repairs yourself could void any warranty, potentially lead to further damage, or, most importantly, create a serious safety hazard, particularly if dealing with electricity or water. If you observe sparking, burning smells, unusual vibrations, or any other signs of malfunction, immediately disconnect the appliance from its power source and contact a qualified appliance repair technician for an expert assessment and repair. Do not attempt to diagnose or fix electrical faults yourself – this is always best left to trained professionals.

Finally, remember that preventative maintenance can significantly reduce the likelihood of encountering problems in the first place. Regularly clean and maintain your cleaning supplies according to the manufacturer’s recommendations. Replace filters as needed and inspect hoses and connectors for wear and tear. By taking a proactive approach to care, you'll extend the lifespan of your appliance and ensure it continues to perform optimally for longer. If any maintenance tasks seem beyond your capabilities or require specialist tools or knowledge, don't hesitate to seek professional assistance – it’s far better to invest in expert advice than to risk causing further damage or compromising your safety.