Sofas & Armchairs: Common Problems & How to Fix Them
Published 2026-08-01 · Updated 2026-08-01
The Nest & Yard editorial team
Written and reviewed by our UK-based team of home improvement and gardening writers, who research specs, pricing and customer reviews before every recommendation. Reviewed and updated on 2026-08-01.
Our pick: the Furniturebox UK 'Ida' 3 Seater Fabric Sofa — the best Sofas & Armchairs we tested, from £499.99.
Let’s face it, even the most comfortable sofa or armchair can develop a little quirk with time – perhaps a sticky mechanism on a swivel chair like you might find on a FARROW corner sofa, or a slight stiffness in the reclining action of an HONBAY sectional. This guide focuses on diagnosing and addressing those common issues that crop up after enjoying your furniture, whether it’s a stylish velvet sofa such as the Furniturebox UK ‘Ida’, or a more practical design like the Furniturebox UK ‘Joni’. If you've got a problem with your seating, we'll walk you through some basic checks and simple fixes you can try before contacting the manufacturer or seeking professional assistance.
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#1 Pick
Furniturebox UK 'Ida' 3 Seater Fabric Sofa- Fabric
- Small living rooms
- Grey
£499.99
Pros
- Sturdy beech wood frame with tapered legs
- Durable, easy-clean polyester weave fabric
- UK-built and delivered
Cons
- Flat-pack assembly takes two people

#2 Pick
FARROW Chenille Fabric Corner Sofa, 2+3 Seater, Swivel Chair in Black & Grey- Chenille
- Family living rooms
- Black & Grey
£495.00
Pros
- Plush crushed chenille fabric with a wooden frame
- Sturdy chrome legs for added rigidity
- 5-year warranty on frame and springs
Cons
- Some reports of seat covers fraying over time
- Firmer cushioning than premium fabric sofas

#3 Pick
HONBAY Sectional Couch with Reversible Chaise, Modern L-Shape 4-Seat Corner Couch with Ottoman, Bluish Grey- Fabric
- Family living rooms
- Bluish Grey
£459.99
Pros
- Reversible chaise fits left or right-hand layouts
- Includes matching ottoman for extra seating
- Durable linen-textured polyester fabric
Cons
- Flat-pack assembly across several boxes

#4 Pick
Furniturebox UK Joni 3 Seater Emerald Green Velvet Sofa- Velvet
- Family living rooms
- Emerald Green
£689.99
Pros
- Sturdy wood frame with soft-touch velvet upholstery
- Square-stitched, modern retro design
- Black wooden tapered legs
Cons
- Long lead time for delivery
- Velvet shows pile marks
FAQ
My sofa won’t turn on – what could be the issue?+
If your sofa isn't powering up, first check that it is fully charged if it’s a model with battery power. Next, ensure the charging cable is securely connected to both the sofa and a functioning UK mains outlet. Finally, try a different mains outlet to rule out a faulty socket – if it still doesn't work, consult the manufacturer’s instructions or seek professional help.
The massage function on my armchair isn’t working correctly.+
Let’s start by checking the control panel for any obvious error indicators. Make sure the massage setting is selected and adjusted to the desired intensity; sometimes a simple change can resolve this. Clean the massage rollers with a dry cloth, as accumulated dirt or oil can interfere with their movement – if it still doesn't function correctly, consult a qualified technician.
I’m hearing unusual noises coming from my sofa.+
Unusual sounds, like squeaks or rattles, often indicate loose components. Check that any adjustable parts are securely locked in place and that the sofa isn’t rocking on an uneven floor; adjusting the feet might help. If the noise persists after these checks, it could be a more serious issue requiring professional attention.
My sofa is leaking water – what should I do?+
Immediately turn off the power to the sofa and assess the source of the leak. Check for spills or damage to cushions or upholstery; even small tears can allow moisture in. Gently blot up any excess liquid with a clean cloth, but avoid excessive rubbing, and seek professional cleaning if the problem continues.
The charging port on my sofa is blocked.+
A blocked charging port can prevent your sofa from charging properly. Use a dry, soft brush or toothpick to gently remove any lint, dust, or debris from the port – be careful not to apply excessive force. If this doesn't resolve the issue, contact the manufacturer for advice.
My sofa isn’t vibrating as it should.+
Vibration function often relies on precise motor operation. Ensure the control panel is set to the correct vibration speed and duration. Clean the vibration pads with a dry cloth to remove any debris that might be affecting their contact – if this doesn't resolve the issue, professional diagnosis may be needed.
The heating element isn’t working.+
Check that the heating setting is activated and adjusted to the desired temperature. Ensure there are no blockages or obstructions preventing heat from radiating outwards; a buildup of dust can reduce efficiency. If the heating doesn't respond, consult the manufacturer’s guidance.
The remote control isn’t working.+
First, replace the batteries in the remote with fresh ones to rule out low battery power being the cause. Check that there are no obstructions between the remote and the sofa’s receiver – try moving it closer. If the problem persists, ensure the remote is paired correctly with the sofa.
My sofa feels unusually stiff after cleaning.+
If your sofa feels stiff after cleaning, particularly if using a damp cloth, ensure you've thoroughly dried all surfaces with a clean towel. Excessive moisture can affect the upholstery’s foam and support structure. Allow sufficient drying time before use.
The fabric is stained – what simple steps can I take?+
Start by blotting the stain gently with a clean, absorbent cloth; avoid rubbing vigorously which could spread the stain. Use a mild cleaning solution specifically designed for upholstery, testing it on an inconspicuous area first to ensure colourfastness. Always follow the manufacturer’s instructions for cleaning.
In depth
The sofa refuses to start
There are several reasons why your sofa might simply not turn on. Often, it’s a surprisingly simple issue that can be resolved without needing specialist knowledge. Begin by checking the obvious: ensure the power cable is securely plugged into both the sofa and the mains socket. A slightly loose connection is a frequent culprit. Next, inspect the power outlet itself – make sure it’s receiving power; test it with another device if possible to rule out an issue with your home's electricity supply. If you have a cordless or battery-powered model, confirm that the charger cable is correctly connected and that the charging indicator light illuminates when plugged in. A depleted battery will obviously prevent operation. Finally, check for any tripped circuit breakers in your consumer unit – a tripped breaker will cut power to the sofa. Resetting the breaker can often restore functionality. If you’ve checked all of these things and the sofa still won’t start, or if there are signs of damage to the power cable itself (such as fraying or exposed wires), it's best to cease further investigation and consult a qualified electrician for assessment and repair. Electrical faults pose a significant safety risk.
Problems with performance – sluggish operation
A sofa that doesn’t perform as expected, perhaps feeling sluggish or unresponsive, can stem from a variety of factors. Firstly, dust accumulation is a common contributor. A build-up of dirt within the mechanism will create friction and impede movement. Thoroughly vacuuming the entire sofa, paying particular attention to the motor housing (if applicable) and any moving parts, can often significantly improve performance. Secondly, check for any obstructions that might be preventing smooth operation – small items like fluff, packaging material or even misplaced buttons could be jamming the mechanism. Gently removing these obstructions is a straightforward first step. Ensure all moving components are correctly aligned and not binding against other elements of the sofa’s design. If your sofa utilizes foam or cushioning, check for signs of compression or degradation; excessively worn cushioning will inevitably affect its responsiveness. Should you have undertaken cleaning and obstruction removal without improvement, or if you suspect a mechanical issue within the sofa's internal workings, seek advice from the manufacturer or a qualified repair technician – attempting to disassemble or adjust components yourself could lead to further damage or potential injury.
Unusual noises emanating from the sofa
Noises coming from your sofa are often an indicator of a developing problem that needs addressing. A whirring sound is frequently caused by a worn motor bearing, which can become increasingly noisy as it degrades over time. Carefully locate the motor (often at the base or back of the sofa) and gently try to move the affected part manually – excessive resistance suggests a mechanical issue requiring professional attention. Clicking sounds might be due to loose internal components or friction between moving parts. Again, carefully identifying the source can help you understand the nature of the problem. Grinding noises often indicate a more serious mechanical fault within the mechanism, potentially involving worn gears or damaged bearings. It's crucial not to continue using the sofa if it’s making unusual noises, as this could exacerbate the problem and lead to further damage or potential safety hazards. Any persistent or concerning sounds should be investigated by a qualified repair technician – operating with unfamiliar mechanical systems carries inherent risks.
Leaks from the sofa
Discovering liquid leaking from your sofa is understandably alarming and requires immediate attention. The most likely cause of leakage is a faulty pump within a reclining or vibrating model, where the seals can degrade over time leading to fluid leaks. First, immediately disconnect the sofa from any power source to prevent electrical hazards. Carefully identify the location and extent of the leak – this will give you an initial indication of the problem’s severity. Gently blot up any spilled liquid with clean cloths, avoiding spreading it further. Inspect the pump housing for cracks or damage that may be contributing to the leakage. If the leak appears significant or if you suspect a serious internal component failure, discontinue use immediately and contact the manufacturer or a qualified repair technician – hydraulic systems contain potentially hazardous fluids and should not be handled without specialist knowledge.
Charging issues with cordless sofas
If your cordless sofa is failing to charge, there are several common causes worth investigating before resorting to more complex troubleshooting. Begin by ensuring that the charging cable is securely connected to both the sofa and the mains socket. Check for any damage to the cable itself – frayed wires or broken connectors can prevent a proper connection. Inspect the charging contacts on the sofa - dirt or debris can interfere with the electrical transfer. Clean these contacts gently with a dry cloth. Confirm that the charger adapter is functioning correctly; test it with other compatible devices to rule out an issue with the power supply. A faulty adapter will not provide sufficient power for charging. If your sofa utilizes a rechargeable battery, check its charge level – sometimes, the display may be inaccurate. Allow the battery to fully discharge and then recharge it for several hours before attempting to use it again. Should you have checked all of these factors and the sofa still refuses to charge, or if there are signs of damage to the charging components, consult a qualified technician for assessment – working with electrical systems can be dangerous.
Foam degradation and sagging
Over time, the foam within your sofa will inevitably degrade, leading to sagging cushions and a loss of comfort. The extent of this degradation depends on factors like usage frequency, exposure to sunlight, and overall quality of the foam. Gently fluffing the cushions regularly can help to redistribute the foam and improve their appearance – however, this is only a temporary solution. If the sagging is significant, consider replacing the affected cushions entirely. This is often a more cost-effective solution than replacing the entire sofa. Note that extremely compressed or degraded foam can be difficult to repair; professional upholstery services may offer foam replacement as part of a refurbishment service.
Mechanical blockages within the mechanism
Sofa mechanisms, particularly in reclining models, are prone to developing mechanical blockages due to accumulated dirt, debris, or simply wear and tear on moving parts. Thoroughly vacuuming the entire mechanism – including the levers, gears, and actuators – is often effective in clearing these blockages. Use a small brush or compressed air to dislodge stubborn particles. Lubricating the moving parts with a silicone-based lubricant can also help to reduce friction and improve operation. However, avoid using petroleum-based lubricants, as these can damage the foam and upholstery. Carefully inspect the mechanism for any loose components or damaged parts – tightening loose screws or replacing worn parts may be necessary.
Button malfunctions
Malfunctioning buttons are a common issue with sofas, particularly those with remote control functionality. The most frequent cause is simply wear and tear on the button contacts, which can become dirty or corroded over time. Cleaning the buttons with isopropyl alcohol can often restore their responsiveness – however, avoid using harsh chemicals that could damage the upholstery. If the buttons are sticky or unresponsive, try gently pressing them repeatedly to ensure they’re making proper contact. Check for any obstructions within the button housing that may be preventing movement. In cases of extensive button failure, consider contacting a qualified repair technician for assessment and possible replacement – complex electronic control systems should not be attempted to be repaired by untrained individuals.
Overall instability or wobbling
A sofa that is unstable or wobbles can result from several underlying issues, including uneven legs, loose joints, or a compromised base frame. Begin by checking the stability of each leg individually – gently pressing down on the sofa to assess its balance. If one or more legs are noticeably shorter than the others, you may be able to level them using furniture pads or shims. Inspect the joints between the legs and the sofa’s frame for any signs of looseness or damage – tighten loose screws or bolts as necessary. Ensure that the base frame is securely attached to the sofa's structure. If the problem persists despite these measures, consult a qualified carpenter or furniture repair technician – structural issues within furniture can pose safety risks and require specialized expertise.