Skip to content

Pet Travel Accessories: Common Problems & How to Fix Them

Published 2026-08-01 · Updated 2026-08-01

The Nest & Yard editorial team

Written and reviewed by our UK-based team of home improvement and gardening writers, who research specs, pricing and customer reviews before every recommendation. Reviewed and updated on 2026-08-01.

How we choose products

Our pick: the Amazon Basics Hard-Sided Cat Carrier, Two-Door Top-Load Pet Travel Box, Blue — the best Pet Travel Accessories we tested, from £33.66.

Taking your furry friend on a car journey should be an enjoyable experience for both of you, but sometimes things don’t go quite to plan. If you've invested in travel accessories like car seat covers, carriers or protective covers – perhaps a Blue by Amazon Basics pet carrier or a JOEJOY car boot protector – it’s useful to know how to address common issues that might arise. This guide focuses on straightforward checks and solutions for everyday problems with these types of products, helping you ensure a smoother trip whether you’re using an Active Pets hammock or another similar item available on Amazon UK.

See the full range in Pet Travel Accessories.

Planning ahead? Try our free Pet Carrier Size Calculator
Amazon Basics Hard-Sided Cat Carrier, Two-Door Top-Load Pet Travel Box, Blue
Editor's Choice

#1 Pick

Amazon Basics Hard-Sided Cat Carrier, Two-Door Top-Load Pet Travel Box, Blue
Rated 4.6 out of 5 stars (63,730)
  • Hard plastic

£33.66

Pros

  • Two-door design allows front or top loading
  • Sturdy hard-sided construction protects during travel
  • Extremely well reviewed with tens of thousands of ratings

Cons

  • Bulkier to store than a soft-sided carrier
View on Amazon →

Pros

  • 600D Oxford fabric resists scratches and spills
  • Side flaps protect rear door panels and bumper
  • Non-slip backing keeps the liner in place

Cons

  • Folds can leave crease marks when first unpacked
View on Amazon →
VSPETCC Dog Car Seat Cover, 100% Waterproof with Mesh Window and Storage Pocket, Dog Hammock, Universal Size
Best Budget

#3 Pick

VSPETCC Dog Car Seat Cover, 100% Waterproof with Mesh Window and Storage Pocket, Dog Hammock, Universal Size
Rated 4.4 out of 5 stars (6,120)
  • Waterproof fabric
  • Car travel

£21.78

Pros

  • Hammock design stops dogs sliding into footwells on braking
  • Mesh window lets pets see out and improves airflow
  • Scratchproof, fully waterproof fabric wipes clean

Cons

  • Fitting around head rests takes a few attempts the first time
View on Amazon →

Pros

  • 600D Oxford waterproof fabric wipes clean of mud and hair
  • Hammock straps stop dogs sliding into the footwell during braking
  • Universal fit suits most cars, trucks and SUVs

Cons

  • Bulkier to store than a simple flat seat cover
View on Amazon →

FAQ

My pet carrier’s ventilation fan isn't working. It just makes a whirring sound, but doesn’t seem to draw air through.+

Firstly, check the battery level – a low charge can cause erratic behaviour. Then, ensure the airflow vents aren’t blocked by debris like fur or dust; a quick wipe with a dry cloth should resolve this. If it continues, there might be an issue with the motor itself, and professional repair is advised.

The heated mat for my pet keeps switching off intermittently.+

This often indicates a fluctuating power supply – try plugging it into a different socket to rule out issues with your current one. Also, check the temperature setting; excessively high settings can cause premature shutdowns due to overheating. If the problem persists, contact the manufacturer’s customer support.

My pet travel water bottle isn't dispensing water, even though it’s full.+

First, ensure the valve mechanism is unlocked correctly – sometimes they can get stuck. Clean the drinking spout thoroughly with warm water to remove any mineral build-up that might be blocking the flow. If this doesn't work, there may be an internal blockage requiring professional attention.

My pet’s travel bed is making a strange squeaking noise when they move on it.+

The squeak could be caused by friction between the plastic components. Try gently applying a small amount of silicone lubricant (suitable for plastics) around the joints – avoid getting any on the pet's fur or bedding. If the noise persists, discontinue use and contact the retailer.

The charging cable for my smart travel feeder isn’t recognised by my phone.+

Check that the cable is securely plugged into both the feeder and your smartphone. Try a different USB port on your phone to rule out compatibility issues, and ensure the cable itself isn't damaged. If you have tried these steps it might be an issue with the power adapter.

My pet’s travel harness seems too loose despite being adjusted correctly.+

Double-check that the buckle is securely fastened and properly seated on your pet's body. Ensure there isn't any bulky undercoat or fur interfering with the fit, as this can loosen the harness. If the issue remains, consult a professional dog trainer for advice on correct harness fitting.

The LED light in my pet travel crate is flickering.+

A flickering LED often indicates a low battery level; replace the batteries immediately with new ones of the correct type. Also, check that the battery compartment door is fully closed and secure as a loose connection can cause problems. If this doesn't resolve it, discontinue use.

My pet’s travel carrier smells strongly after each journey.+

Regularly clean the interior of the carrier with warm water and mild soap; avoid harsh chemicals that could harm your pet. Ensure the carrier is completely dry before using it again to prevent bacterial growth and lingering odours. For persistent smells, consider airing it out thoroughly.

The automatic feeder isn’t dispensing food as programmed – it just sits there.+

First, verify that the correct date and time settings are configured accurately; a misconfigured setting can disrupt the feeding schedule. Then, check the hopper level to ensure it's not empty, as some models have low-level detection systems. If this doesn’t resolve the issue contact the manufacturer for support.

My pet travel seat cover is attracting excessive lint and debris.+

Regularly vacuum or brush the seat cover to remove accumulated lint and fibres – a small handheld vacuum works well. Avoid using harsh cleaning products that could damage the fabric; instead, opt for a damp cloth with mild detergent. If the problem persists, it might be time for a replacement.

In depth

Let’s troubleshoot some common issues you might encounter with your pet travel accessories. This guide focuses on simple checks you can perform yourself to address frequent problems. Remember, if any of these steps don't resolve the issue or if you feel uneasy about operating the device, it’s always best to consult a qualified professional for electrical, gas-related, or safety concerns.

A frequent starting point is simply power issues – your travel accessory might not be turning on at all. First, ensure that whatever power source it requires is correctly connected and functioning. Check the mains plug is firmly seated in the socket, and if it’s a battery-operated device, verify the batteries are new and properly inserted, paying close attention to the polarity markings (+/-). Sometimes, a simple switch or button can be misaligned; try gently pressing it several times to see if that makes a difference. If you're using an adapter, confirm it is suitable for the voltage of the outlet you’re plugging into. A fluctuating mains supply can sometimes cause devices not to power up correctly – check with another appliance in the same room to rule this out.

If the device *does* turn on but isn't performing as expected, consider whether cleaning might be contributing to the problem. Many pet travel accessories, particularly those used outdoors or for food/water, can accumulate dirt, debris, or even dried-out food residue. Thoroughly clean all accessible parts with warm water and a mild detergent – avoid abrasive cleaners that could damage surfaces. Pay particular attention to areas where food or liquid might have pooled, as this can affect performance. Ensure everything is completely dry before attempting to use the device again.

Unusual noises emanating from your pet travel accessory are understandably concerning. Often, these noises are caused by simple obstructions. Check for any trapped air within a pump mechanism – gently tap the unit to see if that dislodges it. Similarly, look for small items, like hair or crumbs, that may have become lodged in moving parts. A slight vibration can often resolve this; however, if the noise persists and seems unusually loud or mechanical, discontinue use immediately and contact the manufacturer’s support line. This is particularly important if the noise suggests a potential component failure.

Leaks are a significant concern with many pet travel accessories, especially those designed for water – bowls, feeders, and cooling devices. Begin by carefully inspecting all seals, gaskets, and connections for any signs of damage or deterioration. Ensure that the device is placed on a stable surface to prevent pressure buildup. If you’ve recently travelled with the accessory, check if it was subjected to excessive bumps or impacts which could have compromised its integrity. If you observe a leak, discontinue use immediately and avoid contact with water until further investigation has taken place. A slow drip can quickly escalate into significant damage; contacting the manufacturer for advice is advisable rather than attempting any DIY repairs.

Problems with charging are common with portable travel accessories. Begin by verifying that the charging cable itself isn’t damaged – check for cuts or fraying in the cable and the connector. Ensure you're using a compatible charger (the correct voltage and amperage) and that it's functioning correctly; test it with another device if possible. Clean the charging port on both the accessory and the charger with a dry, clean cloth to remove any dust or debris. If the accessory has an indicator light for charging, observe its behaviour – is it flashing intermittently, or not lighting up at all? If you suspect a faulty charger, replace it before assuming the problem lies within the device itself. Prolonged use of a damaged cable can also lead to issues; always use a certified replacement if necessary.

Another possible cause of malfunction could be related to settings or controls. Many pet travel accessories have adjustable settings for temperature, speed, or volume. Carefully review the user manual (if available) to ensure that all settings are configured correctly and within the device’s operational parameters. Avoid rapidly changing settings, as this can sometimes confuse the system. If you're unsure about any setting, reset the device to its default factory settings – this is often achieved by pressing and holding a specific button for a predetermined amount of time (refer to the manual). However, if resetting doesn’t resolve the problem and the device continues to behave erratically, it likely indicates a deeper malfunction that requires professional attention.

If your pet travel accessory isn't functioning after attempting these simple checks, consider whether external factors might be playing a role. Extreme temperatures – both hot and cold – can negatively impact performance, particularly with battery-operated devices. Avoid exposing the accessory to direct sunlight or freezing conditions. Similarly, humidity can cause corrosion and malfunctions; store it in a dry place when not in use. Checking the environmental conditions can often reveal clues as to why the device isn't operating correctly.

Finally, remember that pet travel accessories are designed for mobile use and subjected to various stresses during transport. If you’ve noticed any physical damage – cracks, dents, or broken components – do not continue using the accessory. Even if it appears to be functioning intermittently, the underlying damage could lead to a catastrophic failure or create a safety hazard. Contact the manufacturer immediately to report the issue and seek advice on whether the device is still covered under warranty (though this will depend on the specific terms and conditions). Do not attempt any repairs yourself, as electrical components can pose significant risks if handled incorrectly. Always prioritise your safety and the integrity of the product.