BBQs & Outdoor Cooking: Common Problems & How to Fix Them
Published 2026-08-01 · Updated 2026-08-01
The Nest & Yard editorial team
Written and reviewed by our UK-based team of home improvement and gardening writers, who research specs, pricing and customer reviews before every recommendation. Reviewed and updated on 2026-08-01.
Our pick: the Ninja Woodfire Electric BBQ Grill & Smoker, 7-in-1 Outdoor Grill & Air Fryer (OG701UK) — the best BBQs & Outdoor Cooking we tested, from £259.99.
Let’s face it – even the best outdoor cooking equipment can occasionally throw a bit of a curveball when you’re trying to enjoy a sunny afternoon. Problems with barbecues and grills are surprisingly common, and often stem from simple issues like low power, dead batteries or loose connections – things that can affect devices such as electric grills like the Ninja Woodfire or even gas models like the Weber Go-Anywhere. This guide focuses on systematically checking these basic elements to see if you can resolve minor operational difficulties, offering a straightforward approach to diagnosing and potentially fixing issues with your outdoor cooking setup.
See the full range in BBQs & Outdoor Cooking.
Planning ahead? Try our free BBQ Guest & Food Calculator →
#1 Pick
Ninja Woodfire Electric BBQ Grill & Smoker, 7-in-1 Outdoor Grill & Air Fryer (OG701UK)- Electric
- 8 burgers / 16 sausages
£259.99
Pros
- 7 cooking functions including smoke, air fry and roast
- Uses electricity — no gas bottle or charcoal needed
- Weather-resistant and fully portable
Cons
- Woodfire pellets are an ongoing cost

#2 Pick
Ninja Woodfire Electric BBQ Grill and Smoker, 7-in-1 Outdoor Grill and Air Fryer, OG701UK- Electric
- 7-in-1 grill and air fryer
£249.99
Pros
- 7-in-1 functionality: grill, smoke, air fry, roast, bake, reheat, dehydrate
- Uses real woodfire pellets for natural smoky flavour
- Weather-resistant and fully portable
Cons
- Requires a nearby mains socket

#3 Pick
Ninja Woodfire Electric Outdoor Oven, 8-in-1 Pizza Oven, OO101UK- Electric
- 1 pizza
£349.00
Pros
- 8-in-1 functions cover pizza, roasting, smoking and more
- Woodfire Technology pellets add authentic smoky flavour
- No-turn pizzas ready in under 3 minutes
Cons
- Mains electric only, no bottled-gas option

#4 Pick
Weber Go-Anywhere Gas Barbecue, Black- Gas
- 2-4 people
£152.99
Pros
- Folding legs and compact size make it easy to transport
- Push-button ignition lights instantly
- Durable porcelain-enamelled lid and bowl
Cons
- Small cooking area suits 2-4 people at most
FAQ
My BBQ won’t turn on at all – it's completely dead.+
First, check the power source; if it’s an electric model, ensure the lead is securely plugged into both the BBQ and a functioning mains socket. Also, verify that the fuse hasn’t blown – replacement fuses should be of the correct amperage rating. If these checks pass, consult the manufacturer's instructions or seek assistance from a qualified electrician.
The barbecue is taking ages to heat up.+
Ensure the charcoal/fuel is evenly distributed within the grill and that there are no large gaps preventing hot air circulation. A buildup of ash can also hinder airflow; carefully brush away any excess ash from the burner area before attempting to light it again. If the problem persists, consider checking for blockages in the gas regulator (if applicable).
I’m hearing a strange rattling or hissing noise when I use my BBQ.+
A rattling sound could be caused by loose components; check that all burner covers and grill parts are securely fitted. A hissing sound often indicates gas leaks – immediately turn off the gas supply at the cylinder (if using a propane BBQ) and carefully inspect connections for any signs of damage or looseness. If you suspect a leak, do not attempt further troubleshooting and contact a qualified gas engineer.
My charcoal barbecue is producing very little heat.+
Ensure the airflow vents are fully open to allow sufficient oxygen for combustion. Check that the charcoal isn’t completely covered in ash, as this restricts airflow. Also, ensure you're using a sufficient amount of charcoal for the size of your grill – less charcoal means less heat.
My portable BBQ isn’t charging correctly.+
First, check that the charger is plugged into both the BBQ and a functioning mains socket. Examine the charging cable for any obvious damage or kinks, as these can interrupt the power flow. Ensure the battery contacts within the BBQ are clean and free from debris – a quick wipe with a dry cloth might resolve the issue.
There’s a small leak coming from my gas barbecue.+
Immediately turn off the gas supply at the cylinder. Carefully inspect all hose connections, regulator fittings, and burner ports for any signs of damage or corrosion. If you identify a leak, do not attempt to repair it yourself – contact a qualified gas engineer immediately.
The grill plates are covered in stubborn food residue that won’t come off.+
Try using a stiff nylon brush with warm soapy water to scrub the grill plates thoroughly. For particularly stuck-on bits, soak the plates in hot, soapy water for 30 minutes before scrubbing again – avoid abrasive cleaners which can damage the surface.
My BBQ’s igniter isn't working.+
Ensure that the igniter is clean and free from any obstructions. Check the battery level if your BBQ uses a battery-powered igniter, replacing it may solve the issue. Also verify the igniter wire hasn't come loose from its connection at the burner.
The temperature gauge on my barbecue is inaccurate.+
Clean the temperature probe with warm soapy water to remove any grease or residue that may be interfering with the sensor. Ensure the probe is positioned correctly and isn’t touching any hot surfaces – a slight adjustment can sometimes improve accuracy.
My BBQ smells strongly of gas.+
Immediately turn off the gas supply at the cylinder. Check all connections for leaks, ensuring they are tightened securely. A strong gas smell indicates a potential problem with the regulator or burner system – seek professional assistance.
In depth
The BBQ refuses to start – it’s not turning on at all
This is perhaps the most frustrating initial issue. Before assuming a catastrophic failure, let's begin with some simple checks that can often resolve this. The primary cause frequently relates to power supply or ignition systems, but it’s vital to rule out easily addressed problems first.
Firstly, ensure the BBQ is plugged into a functioning mains outlet. It sounds obvious, but check that the plug is securely inserted and that the socket itself is receiving power – test another appliance on the same circuit to confirm it's working correctly. A tripped internal fuse within the BBQ’s power cable can also prevent operation; consult the user manual for location of this fuse, should there be one. Inspect the extension lead if you are using one for damage to the cable or plug – a damaged lead can cause intermittent power and prevent starting.
Next, verify that all safety mechanisms are engaged correctly. Many gas BBQs have a locking switch or lever that must be in the ‘on’ position before the ignition system will activate. Similarly, charcoal BBQs often require the airflow control to be set to a sufficient level – too little airflow and the coals won't light; too much and they’ll burn out immediately. Check that any igniters are correctly positioned and free from obstructions. Ensure you have used the correct type of fuel or lighting fluid, adhering strictly to manufacturer guidelines regarding quantities.
Finally, if it’s an electric BBQ, confirm there aren’t any obvious settings preventing ignition, such as a ‘child lock’ feature inadvertently activated. If the BBQ has recently been moved, ensure it's on level ground. Uneven surfaces can disrupt gas flow or affect electronic components. If you have followed all these checks and the BBQ still won't start, immediately disconnect the power supply and seek advice from a qualified electrician or appliance repair technician – particularly if you notice any sparks, hissing sounds, or unusual smells. Gas appliances should never be tampered with by unqualified individuals.
The heat output is significantly lower than expected
If your barbecue isn’t generating enough heat to cook food effectively, there are several potential causes, most of which can be tackled with basic maintenance and checks. The first thing to consider is the fuel level – an insufficient amount of charcoal or propane will naturally limit the heat generated. However, even with a full tank, performance can suffer.
Inspect the burner ports for blockages. Over time, these small holes can become clogged with carbon deposits or debris from food particles, restricting gas flow. A thorough cleaning with a wire brush or a specialist BBQ cleaning tool (available online) is often effective. Similarly, check the air vents on charcoal BBQs – they need to be open sufficiently to allow airflow, which is crucial for combustion.
Furthermore, ensure the barbecue’s heat diffuser or lid is properly positioned and not obstructing the burner. These components play a vital role in distributing heat evenly across the cooking surface. Check that any grates are clean and free from grease build-up, as these can impede airflow and reduce efficiency. If using charcoal, make certain you are arranging the coals correctly to maximize heat distribution – following manufacturer recommendations is key here. If problems persist after this level of cleaning and adjustment, consult a qualified gas appliance engineer; they have the tools and expertise to diagnose more complex issues related to burner performance or fuel regulation.
Unusual noises coming from the BBQ
Strange rattling, hissing, popping or roaring sounds emanating from your barbecue can indicate a number of problems ranging from minor adjustments to serious faults. These noises often relate to gas pressure fluctuations, airflow restrictions, or even mechanical components.
If you have a gas BBQ, check that all connections are tight and secure. Loose fittings can cause gas leaks and erratic burner operation, creating unusual noises. Ensure the regulator is functioning correctly – it controls the flow of gas to the burners. A faulty regulator can lead to inconsistent flame heights and noisy operation. Pay attention to the sound’s frequency; a high-pitched whine might indicate an issue with the igniter mechanism itself.
For charcoal BBQs, excessive popping sounds often signify insufficient airflow or unevenly distributed coals. Adjusting the air vents carefully can sometimes resolve this. However, if the noises are excessively loud or accompanied by any hissing sounds, immediately disconnect the BBQ and seek professional assistance – gas leaks are a serious hazard, and attempting to rectify them yourself could have severe consequences.
A leak is present around the BBQ
Any sign of a gas leak – often characterised by a distinctive odour (propane/butane) or hissing sound – demands immediate attention. Gas leaks pose a significant safety risk due to the potential for fire or explosion.
First and foremost, turn off the gas supply to the barbecue immediately. Locate the shut-off valve (usually located at the point where the gas cylinder connects to the BBQ) and firmly close it. Ventilate the area thoroughly by opening windows and doors to dissipate any leaked gas. Do not use electrical switches or mobile phones – these can create a spark that could ignite the gas.
Once you’ve taken these precautions, carefully inspect all connections for damage or looseness. Even minor leaks can be dangerous. If you cannot identify the source of the leak yourself, evacuate the area and contact your local gas emergency service or a qualified gas appliance engineer – do not attempt to repair a gas leak yourself; it is extremely hazardous.
The BBQ won't charge (for electric models)
Electric BBQs that rely on batteries for ignition will eventually require recharging. If yours isn’t charging, several factors could be at play. Begin by ensuring the battery clamps are making good contact with the terminals – corrosion or debris can prevent a solid connection. Clean the terminals and clamps regularly with a suitable cleaning agent (check manufacturer recommendations).
Check the charger itself for damage – frayed cables or loose connections can disrupt the charging process. Ensure the charger is plugged into a functioning outlet and that the voltage matches the BBQ’s requirements. Some chargers have indicator lights that show charging status; check these to see if they are illuminated and functioning correctly.
If the battery appears old or damaged, it may no longer be holding a charge effectively. Replacement batteries can be costly, but often provide a more reliable solution than repeatedly recharging a failing battery. If you’ve checked all of these points and your BBQ still won't charge, consult the manufacturer’s instructions for troubleshooting tips specific to your model or contact their customer support line – electrical appliances can pose risks if not handled correctly.
The BBQ is producing black smoke
Excessive black smoke from a barbecue typically indicates incomplete combustion, often caused by insufficient airflow or improper fuel usage. This isn't just an aesthetic issue; it can produce harmful fumes and carbon monoxide.
For charcoal BBQs, ensure the air vents are fully open to provide ample airflow for burning. Also, avoid overloading the coals with too much food at once – this restricts airflow around the food items. Avoid using fatty meats or foods that create a lot of flare-ups, which can cause incomplete combustion and increase smoke production.
For electric BBQs, check the burner nozzles for blockages, as mentioned previously. A restricted nozzle will hinder proper airflow and contribute to black smoke. If your BBQ has variable flame settings, ensure you're using a lower setting to reduce heat output and improve combustion efficiency. If the problem persists despite these adjustments, it’s advisable to consult a qualified appliance engineer; issues with the burner system may require professional attention.
The BBQ is giving inconsistent heat
Erratic temperature fluctuations can be particularly frustrating when cooking. Several factors can contribute to this issue, requiring a systematic approach to diagnosis. Start by ensuring you’re using the correct amount of fuel – too little will result in insufficient heat, while too much can lead to overheating and flare-ups.
For charcoal BBQs, carefully monitor your lighting technique. Ensure you're building up a consistent bed of coals rather than attempting to light it all at once. Consider using a chimney starter for more controlled ignition. Also, check the position of the lid – an improperly positioned lid can disrupt airflow and affect heat distribution.
With electric BBQs, verify that the burner elements are functioning correctly. A faulty element will provide inconsistent heat output. If you have a variable temperature control, ensure it's set to a consistent value. Again, blocked burner nozzles should be addressed if suspected. When dealing with gas appliances always consult a professional engineer for any complex problems relating to burner performance or fuel regulation.
The BBQ is making strange noises when in use
Unusual sounds while your BBQ is operating can be indicative of several underlying issues. Listen carefully to the nature of the sound – is it a high-pitched whine, a rattling noise, a hissing sound, or something else? Each type of sound suggests a different potential problem.
For gas BBQs, a persistent whistling sound often indicates a pressure imbalance within the system. This could be caused by a faulty regulator or a leaking connection. A rattling noise may signify loose components vibrating against each other – ensure all screws and bolts are tightened correctly. A hissing sound almost always suggests a gas leak – follow the emergency procedures outlined above immediately.
For charcoal BBQs, excessive popping noises typically signal insufficient airflow – adjust the air vents accordingly. If you hear a rumbling or grinding noise, it could indicate a problem with the burner mechanism itself. Regardless of the type of noise, if you are unsure about the cause, stop using the BBQ and contact a qualified gas appliance engineer for assessment and repair - gas appliances should never be tampered with by unqualified individuals.